1. Acceptance of Terms

By accessing and using the EnergyWiz app and services ("Service"), you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access the Service.

2. Use of Service

Our Service allows you to monitor, analyze, and optimize energy usage across your properties, receive AI-powered insights, and manage teams and reporting workflows. You are responsible for maintaining the confidentiality of your account and for all activities under your account.

3. Service Usage Scope

When using EnergyWiz analytics and forecasting features, you acknowledge that:

• Recommendations are informational and should not be treated as legal, financial, or technical guarantees
• Forecast outputs may vary based on data quality and usage patterns
• You are responsible for validating critical operational decisions
• You are responsible for the accuracy of any manually entered energy and operational data

4. Subscription and Payments

Subscription fees are billed in advance on a monthly or yearly basis. You can cancel your subscription at any time, but refunds are provided only in accordance with our refund policy.

5. Data Usage and Privacy

Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to the collection and use of information as detailed in our Privacy Policy.

6. Intellectual Property

The Service and its original content, features, and functionality are owned by EnergyWiz and are protected by international copyright, trademark, and other intellectual property laws.

7. Limitation of Liability

EnergyWiz shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the Service. We do not guarantee that all analytics or forecasts will be error-free or suitable for every operational context.

8. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through the app.

9. Contact Information

If you have any questions about these Terms, please contact us at info@energywiz.ca.